Technical Customer Service Associate 372 views

Detailed Eligibility

Basic Qualification

Education: Bachelors Degree

Experience: 0-4 years of experience working directly with customers to resolve issues.(Account and billing queries handling experience preferred).

  • Excellent oral and written communication skills
  • Familiarity with Web Technologies and the Internet.
  • Proficiency in MS Office, with an emphasis on Excel.
  • Ability to summarize technical customer issues into notes that are readable by other parties (you can paraphrase a complex issue while writing for comprehension).
  • Ability to work weekends and/or evenings

Note: Candidates who have not interviewed at Amazon in the last 6 months to attend the written assessment for the role of Technical customer service associate.

Preferred Qualification

  • A drive to dig into the details of a system or process to solve customer problems.
  • Experience in Technical Support.
  • Some college experience in a technical field.
  • Excitement to learn new technologies and help customers succeed.
  • Proven success in a fast paced support environment.
  • Experience building or hosting a website.
  • Known as the go-to person in your family for technology related questions.

Venue Details

Date: 29 February 2020 (Saturday) Time: 9:30 AM – 11 AM

Venue

Amazon Development Centre India Pvt. Ltd.
Taurus 2 building, Bagmane Constellation Business Park,
Doddanekundi Village, K.R. Puram Hobli,
Mahadevpura, Bangalore – 560037

Contact Person: Muniraju. M

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